"How much does a succession cost?" "What documents are needed?" The same question, 30 times a day. Your staff answers the phone instead of working on files.
With Vocalyy, clients come informed. Staff works, not answers phones.
The client calls for an urgent notary appointment. The secretary is out with the notary. Nobody answers. The client calls the notary next door. And tomorrow they go to them, not to you. A lost sale deed is worth hundreds of lei in notary fees.
"How much does a succession cost?" "What documents are needed for a power of attorney?" "Can I come tomorrow with a will?" The same question, 30 times a day. Your staff spends 3 to 4 hours daily answering the phone instead of working on files. And the most painful: clients still show up unprepared. They come without documents, without copies, without the necessary certificates. The appointment is useless, rescheduling happens, staff wastes double the time. Your notary office operates at half capacity because half the day goes to phone calls. Files pile up on the desk, clients wait longer, and those who cannot reach you go straight to the competition that answers.
Staff works on files, not on the phone. Clients come prepared, with all necessary documents. Unnecessary visits decreased by 40% from the first month. Appointments book themselves, no phone queues.
Notary offices with Vocalyy save an average of 3 to 4 hours daily of staff time. Clients are automatically informed what documents to bring, how much the service costs and when they can come. They no longer come empty-handed. They no longer leave and return the next day with the missing documents. Staff focuses on drafting and authenticating documents, not on repetitive phone answers. The number of new clients grew by 20% because nobody calls to no answer anymore. Every call gets an answer, every client gets complete information, every appointment is confirmed automatically.
